Chatsworth has been awarded Silver in the ‘Large Visitor Attraction of the Year’ category at the Visit England Awards for Excellence 2015.
The award was presented to the Chatsworth team by the national tourism body at a glittering ceremony on Monday 11 May at the Sage Gateshead, which drew together the country’s top visitor attractions. The Visit England Awards for Excellence are firmly established as representing the highest accolade in English tourism.
“We are absolutely delighted that Chatsworth has been awarded Silver in the Large Visitor Attraction of the Year category at this year’s Visit England Awards. Chatsworth is a very special place with a dedicated and passionate team, who continually strive to exceed visitor expectations and deliver excellent customer service. I am thrilled that the hard work and commitment to our visitors has been recognised at such a high level,” said the Duke of Devonshire.
The Awards recognise businesses that incorporate best practice, demonstrate excellence in customer service and are committed to delivering the very best in quality and innovation.
This year’s busy programme at the Peak District (Derbyshire) country estate includes launching the Chatsworth Festival - Art Out Loud, a major new literary festival; the 10th anniversary of the Beyond Limits monumental sculpture exhibition; plus, fun for families throughout the summer culminating in the ever popular Country Fair ahead of the glittering Christmas displays.
Chatsworth has undergone significant change in recent years with improvements to its events, exhibition programme and visitor services. For example, last year it added a new contemporary art and sculpture exhibition in the house and garden by Michael Craig-Martin; ‘Chatsworth in Wartime’, recreated the State Apartments as the girls school dormitory they used during WW2; a week of evening events called ‘Luminaire’ was held in the autumn with house tours by candle light and spectacular night-time projections in the garden.
Customer service training has built on the theme of ‘Excellent to Extraordinary’ while the increasing number of visitors from overseas has driven greater foreign language interpretation in the house, including Chinese. Food and toilet facilities have been upgraded in the garden and farmyard while access to Chatsworth has been improved with more frequent public transport as well as better onsite parking and driveways.
Notes to editors
Chatsworth House Trust
The Chatsworth House Trust is dedicated to the long-term preservation of Chatsworth House, the art collection, garden, woodlands and park for the long term benefit of the public.
The charity promotes the study and appreciation of Chatsworth as a place of historic, architectural and artistic interest and of natural beauty, and encourages the use and enjoyment of Chatsworth by visitors for education and recreation.
Chatsworth is a member of the Treasure Houses of England, 10 of the most magnificent palaces, stately homes and castles in England.www.treasurehouses.co.uk
Chatsworth is only 16 miles from the MI, 10 miles from Chesterfield, and 8 miles north of Matlock, in the heart of Derbyshire’s Peak District National Park and is well served by transport links throughout the UK.
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