Visitors with mobility impairments

House

There is a lift in the house, allowing access to the entire visitor route for visitors with restricted mobility. Please note that during busy periods there may be a short wait to use the lift.

Mobility scooters cannot be used inside the house, however, other manual wheelchairs and wheeled walkers may be used.

Garden

The garden is accessible to visitors who use manual wheelchairs and electric scooters, please take extra care on steeper slopes. 

Our accessibility map of the garden shows detailed routes of varying length and ease so you can find the best route to your favourite areas.  You can pick up a printed copy of the accessibility map at any garden entrance point. 

The sensory garden is fully accessible to visitors who use manual wheelchairs and electric scooters. 

Book a manual wheelchair

We have some manual wheelchairs available for use in the house, garden and farmyard.

These are available to hire for £5 and can be added to your order when you book tickets online. They are subject to availability.

You can collect your booked manual wheelchair from the main house entrance (north gate). 

Book a mobility scooter

We also have some mobility scooters available for use in the garden only. These can be added to your order when you book online for £5, and are subject to availability.

If you do not book in advance, please ask about availability at Flora’s kiosk on the day of your visit.

Farmyard and playground

The farmyard entrance is at the top of the main car park. A lift and a ramp give access to all parts of the farmyard. Please be aware that the playground is a woodland site with uneven terrain and a soft bark surface. The paddocks and picnic area are accessible via a gently sloping footpath.

Toilets

Accessible toilets are available near the house entrance, inside the Carriage House restaurant at the Stables, and at the farmyard. There are no accessible toilets in the garden.

There is also a registered Changing Places facility near the house entrance which is over 12sqm. Please click here for more information about Changing Places facilities. Please note that a radar key is required to use this facility.

Park

The Kissing Gate was installed in 1999, allowing access to the park from Baslow. It allows wheelchair access to the park without leaving a gap through which grazing stock might escape.

Shops and restaurants

The shops, Carriage House and Cavendish restaurants are fully accessible; although space is limited inside the garden shop. 

Farm shop and café

The Chatsworth Farm Shop and café are 1.5 miles from the house, in the village of Pilsley; both areas are accessible for visitors in manual wheelchairs. There are four bays reserved for Blue Badge holders.

Assistance dogs

Assistance dogs are welcome in the house, garden, farmyard, playground and park. Puppies in assistance dog training are welcome in the house as long as they are house-trained.

We hope you found the information you need above. However, if you have any other questions, or would like to contact us in advance of your visit, please call the bookings office on 01246 565430 (accessibility option #3)

Here to help

If you have any further questions regarding accessibility please call our team on 01246 565430 (accessibility option #3).